Learn and Serve:
Diversity and Communication in the Service-Learning Experience
Spring 2003

about
overview

outline
topics and resources

» Syllabus «

materials
general references

Campus Compact National Center for Community Colleges

Diversity and Communication in Service-Learning: Syllabus

Wednesday February 26, 2003	(Harper & Rawson)
	Introduction of trainers, explanation of workshop format, distribute materials, explanation of assignments Family Feud -- introductory activity Discussion of goals and objectives for remainder of session Distribution and discussion of demographic information relevant to communities involved in service-learning Mini Lecture Topic: Culture and Intercultural Communication Discussion of the importance of cultural awareness Debrief and discuss implications of culture awareness or the lack thereof Review and conclude. Assign journal topic: How does my cultural identity affect my communication and participation in the service-learning process?
Wednesday March 5, 2003	(Harper)
	Reintroduction of culture and cultural awareness and discussion of journal assignments Building block exercise - multiple pairs Debriefing/discussion focusing on communication Communication exercise - words with multiple meanings Debriefing/discussion focusing on communication Communication exercise - toothpicks Debriefing/discussion and review (conclusion of module two) Mini lecture on power differences Power survey exercise Debriefing/discussion of surveys Power simulation exercise Discussion, debriefing, and review Assigned reading (MacIntosh or bell hooks) and journal assignment: How might power affect the service-learning process?
Wednesday March 12, 2003	(Harper)
	Discussion of the elements of prejudice Critical Incidents Exercise #1 Critical Incidents Exercise #2 Critical Incidents Exercise #3 Conclusion of module 4 review Introduction to module 5 - exploring and analyzing specific intercultural communication issues found within the service-learning context, goals, and objectives Performance Analysis Skits (six scenarios) Conclusion of module and module series Journal assignment: How has the information presented in the cultural module affected your thinking about the role of intercultural communication in the service-learning process? What were the strengths of the modules/trainer? What improvements would you suggest?
Wednesday March 26, 2003	(Rawson)
	Collect journal assignments Foundations of teamwork Roles within teams Non-Listening Behaviors activity Active listening skills Paraphrasing and providing feedback Listening and feedback role-play Discussion and review Assignment: Brainstorm dealing with difficult people, situations; supplemental reading
Wednesday April 2, 2003	(Rawson)
	Collect assignment Assertiveness Scavenger Hunt Problems associated with non-assertive behaviors Dealing With Difficult People activity Nonverbal assertiveness techniques Verbal assertiveness techniques Assertive behavior role-play Discussion and review Conflict Journal Assignment
Wednesday April 9, 2003	(Rawson & Harper)
	Share conflict situations Type responses to conflict 4 R's in dealing with conflict Conflict activity Discussion and review Course overview Debrief and discuss implications and application of course content Workshop evaluation Closing comments and recommendations

Maricopa Community Colleges

www.maricopa.edu