Ocotillo Retreat 2002

Building the Vision

Café Discussions: 24/7 Technical and Learner Support (Shared Service)
[ issue on the table ] || [ the summary ]

Pretend you are the "architect" selected to design a Maricopa-wide system to provide 24/7 technical support for students and staff and/or tutoring support for students.

Use your Ocotillo Retreat blueprint paper to create a schematic design for this system.

Remember: the focus of this activity is to create models of things we can build to address this issue.

What would it look like?
What are the essential features and functions?
Where is it located?
What would be the relations with college support centers?

resources

The 24-Hour Professor
"Online teaching redefines faculty members' schedules, duties, and relationships with students." from the May 21, 2002 Chronicle.
http://chronicle.com/free/v48/i38/38a03101.htm

go to the summary...