CARL (Computerized Access Registration Line)
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BRIEF DESCRIPTION OF TOOL
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CARL is the touch-tone voice response system used within 
Maricopa It provides students with the opportunity to 
register for classes using a touch-tone telephone. CARL has 
been used by Maricopa since 1985. Recently, CARL was 
upgraded and will now allow for further expansion of the 
features it has to offer students.

IMPORTANT FEATURES OF TOOL
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New students who have been admitted and continuing students 
may register by CARL for courses identified by the college. 
The student can call CARL, select the college and the 
semester they want to register for, and then add the 
course(s) they have selected. Students can also use CARL to 
drop their course(s) prior to the start of the course or to 
hear a copy of their class schedule.

Maricopa plans to pilot credit card payment by CARL this 
Fall. Students will be able to select an option of paying 
for their course(s) after they are registered. Payment may 
be made by Master Card, Visa, or Discover.

WHO WOULD USE THIS TOOL?
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Students, Faculty, Staff, and Administrators 

HOW DOES THE TOOL SUPPORT EFFECTIVE AND LEARNING?
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CARL will be piloted for use as a voice messaging service 
with Rio Salado's distance learning prograrn. Students will 
be able to call in and receive a pre-recorded message from 
the instructor for their course. They will also have the 
option of leaving a message for their instructor.

At Mesa Community College, Carl will be piloted as a tool 
for establishing a bulletin board of activities. Students 
will call in and receive a pre-recorded bulletin message 
describing activities taking place at the college.

Other suggestions for enhancements of CARL include providing 
the option to call CARL and verify grades; check to see if a 
class is open, closed, or canceled; and request transcripts 
and enrollment verifications. Some day students will also 
have access to other services such as Financial Aid. 
Additional suggestions for uses of touch-tone voice response 
technology within Maricopa are welcomed! 

CONTACT PERSON
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College Admissions and Records office Pat Honzay, DlST/ITS              
731-8854