X
Ocotillo Retreat 99
Flagstaff, AZ
May 18-19, 1999

welcome
location
agenda
discuss
photos
evaluation
next steps


This was one of the technology issues small groups brainstormed solutions/suggestions in the 'café' sessions. A summary report is from the discussions on day 2.


go to:
ocotillo central
Ocotillo.retreat.99 (café)

Café Sessions:
ISSUE:
Technology Cost/Replacement

QUESTION:
What are the ways colleges can classify technology use and prioritize for equipment upgrade / replacement / recycling? How can costs of software, upgrades, and human support be tied to capital purchases?

e.g. levels of users, locations of use (lab, office, mobile)

IDEAS:

  1. Continuously evaluation of need cyclical process of replacement
  2. Match level of user to level of equipment for perfect ratio
  3. Communication between ITS and Instruction
  4. Prioritize people and their need. Also prioritize functional needs e.g. classroom, library, office, labs. People: students, faculty, admin support
  5. TLTR be supported to make more of an impact on decisions re: software and memory, upgrades, re-allocations
  6. Survey students for feedback on their needs for technology increase communication access/avenue
  7. For every dollar of capitol allocate, say .25 cents towards operation/support/staff/software
  8. Tie it ratio of computer unites = related to # of support staff
  9. Ratio of # of 'technology using' classes to support staff
  10. Trickle down upgrades each 3-5 years. Use a cost benefit analysis to categorize based on need
  11. Clarification of technology use vs. prioritization of equipment upgrades are not necessarily tied together
  12. Centralized the prioritization for technology capital decisions e.g. Dean of IT responsible for all technology computer decisions.
  13. Tie Fees to capital requests
  14. Upgrade only when needed
  15. Classify - computers for student needs first - faculty who teach computers - faculty who use computers to enhance instruction
  16. Build an operational budget plan that ties technology allocation to support, training, and software
  17. Classify on core values - goals
  18. Holistic approach; look at requests as packages equipment, support, software, etc.
  19. Allocation by needs based on individuals capacities
  20. Faculty who are doing things for students
  21. Replacement cycle vs. cost long eye/how cost
  22. Student fees reflect cost of technology
  23. Restrictions on admin/faculty use by needs who determines
  24. Technology users group t" hat decides and assess technology needs throughout the group and allocate resources through this plan
  25. Program growth that includes certificate programs, facility growth, new classrooms and remodels
  26. Low technology must be assessed and replaced everyday!
  27. Holistic approach to planning that would related to capital requests to technology plan, support needs
  28. Mostly new computer hardware/software to courses that need state of art systems. Prioritizing labs/classrooms scheduling to software needs
  29. Costs such as security, training, support and maintenance may need to be calculated into true costs of obtaining "new" capital
  30. Move students to computers- not computers to students
  31. Don't always let district "standards" drive all decisions
  32. Faculty should be provided with hardware and software prior to expending on facilities and students (course development)
  33. Adequate compensation
  34. Capital bond for technology should include technology personnel and all hard resources (a separate pay category for technicians for which capital funds can be used)
  35. Create a master technology plan; prioritize user levels as high/medium/low
  36. Capital expenses tied to campus strategic plan
  37. Categorize by functional groups and rate user type by high/medium/low
  38. Revise budgeting process - make more flexible - systems approach to budgeting so as to consider personnel needs and software when purchasing capital
  39. Classify by use: lab, classroom, instructional; driven by curriculum applications
  40. Administratively by responsibility or task instructional priority, guideline driven
  41. Formula for support per desktop
  42. Capital expenditures should be tied to the strategic plan
  43. Automatic commitment of operational dollars per capital expenses
  44. Prioritize based on function, need for standards
  45. Prioritize based on academic program e.g. Microsoft certification
  46. Manage resources, target specific application computer installations e.g. Word and Netscape ... only
  47. Conduct "functional audit" of technology to determine priorities and support costs
  48. Purchase or lease options include: Training, set-up, configuration
  49. Classify by criticality of need
  50. The criticality of needs to capital
  51. Develop common annotated cost matrix
  52. Consider total cost of ownership for technology budgeting. Include life cycle technology budgeting and support
  53. Consider "buy low $ end and turn over faster" to ensure average quality of computing environment vs. buy high dollar and keep forever
  54. Strategize to developmental planning -- instructional technology plans
  55. Plan for growth in base of computers
  56. Consider facilities implications of increasing technology available (e.g. networking old buildings without conduit)
  57. Classify based on: learning, teaching, administrative, training, skill level of user, user friendliness and relevant for task
  58. Prioritize: needs of students, remain current with internal and external entities
  59. Bundle purchases "hardware and software". Develop ratios ex: for every 10 computers purchased hire one support person ex2: for every three people hired, hire one person for recruitment and selection
  60. Organize / recycle based on type of use. Distinguish between high end and low end users
  61. Bundle equipment with software and technical support
  62. Bundle individual purchases from different colleges to ?? better prizes or higher quality
  63. Assess the support cost associated with equipment and software purchases
  64. Trade equip and software with other college
  65. Set priorities that match the colleges priorities - tie measures to institutional measures
  66. Replacement - needs to be formula driven; 1/5 of total is not realistic since you may not have capital dollars to do this
  67. Technological happens so fast, we are planning for something we don't know what to plan for
  68. Tie increases and operational support to capital purchases
  69. Examine job placement system purchased than afterward ask who will run the system
  70. Evaluate user/usage requirement; Establish standard set of software tools and desktop platform; appropriate for learning outcome (job); Low cost PC, define standard cycle of upgrades (phased approach)
  71. Desktop shouldn't be capital; concurrent software (mentoring)
  72. Tie costs to headcount just like benefits; total cost formula based on capital expenditures to people, equip, software,
  73. Capital is wrong place to tie it - rewarding for spending more money
  74. Prioritize by rewarding the productive users; Leverage cost of capital expenditure through centralized purchasing
  75. Criteria for upgrades: competency-based, classroom instruction
  76. Electronic survey of usage
  77. Prioritize job skills vs. tools for teaching/learning
  78. If technology is used to learn job skills than this should be given highest priority
  79. Older versions of technology can be recycled to classes where technology is used for learning purposes i.e. word processors
  80. Be sensitive to impact of technology acquisition related to staffing, classrooms, space, supplies, infrastructure, etc.