QUESTION:
Given the demands and shortage of staff to do so, what are creative ways we can provide support for the use of instructional technology? What can be done collaboratively?

What's Important	Doable?	When?	by Whom?
Student technology assistance program - Use students to provide technology support	Yes	Now	Colleges
Cooperation and collaboration - In-kind and external with industry - Show what learned after convocation, use adjunct faculty	Yes	Now	Colleges and District
Mentoring, Train-the-Trainer - List of experts (include adjunct faculty)	Yes	Now	Colleges and District
Self-help: Web, online help, FAQ, CD Library, Help desk, Site license help (include access for adjunct faculty)	Yes	Now	District
Assess skills: Establish motivational levels of technology expertise expected of MCCD employees; Levels of preventive maintenance skills all should have, troubleshooting (include adjunct faculty)	Yes	Fall	Colleges
Clearinghouse of information at District, also from above list so experts, showcases helps, etc. are available	Yes	Fall	District
Professional development: Incentives, internships, reassigned time, job rotations, recognition and rewards (include adjunct faculty)	Yes	Fall	Colleges and District
Outsourcing basic repair and maintenance so that technology staff can help instructions	Yes	Now	Colleges and District
Use and support of student trainers, STR model, remuneration, graduated pay scales.	Yes	?	Campus
Provide individual support for faculty/staff: Online, individual, one on one, CTB.	Yes	?	Campus and District
Roving training team from District to provide on-site training	Yes	?	Dist Training Services
Discipline-based dialogue	Yes	?	Ocotillo chairs
Integrated planning/instructional design	Yes	?	Campus and District
Collaborate: Partner with other colleges and industry: Involve people with expertise to share across campuses Conferences with faculty and ITS groups Summer Train-the-Trainer Mentors - share professional development experiences Link with "pathways" program? Internships in industry for faculty and students (increase these)	Yes	2000	Faculty and MCLI TLTR takes lead Career planning, placement offices
Student Technical Assistants Share MCC model experiences Expand and develop on other campuses (adapt to campus needs)	Yes	Convocation 2000	TLTR and MCLI (would organize and students and faculty to present)

DISCUSSIONS:

• Increase collaborative relationships/partnerships/sharing between colleges, colleagues, and business/industry => relatively low cost kind of strategy
• Faculty workshops where faculty members can mentor and share what theyÕve been doing and what they've learned; TLTR groups and MCLI can plan logistics
• Conferences with faculty and ITS groups
• Train the Mentor workshops; faculty between campuses can meet together
• MCC Program STA => students can be involved in sharing their expertise with faculty and support them; STA present at Convocation in Jan; students would be presenters of ideas; ideas could be expanded and developed on campuses
• STA Model at MCC => want to see that information dispersed ASAP
• Interested in faculty mentors; increasing support for that type of thing
• Looking for different types of professions growth awards; summer project money
• Want to see an alternative means of individual support
• Give high-end users more access to training on-line
• See discipline-based dialogue across campuses; people who know can demo to others
• Focus on integrating our planning; technology plans from campuses could be compiled with some sort of district plan; need to integrate the planning
• STA Model
• Cooperation and collaboration theme
• Outsourcing/on-line training options
• Skills assessment for all employees; some expectation of minimum standards of expertise based on job requirements
• Clearinghouse of information; communicate sources to others and share
• Professional development incentives and awards; recognition for those who are functioning well
• Need to make sure adjunct faculty and part-time employees have faculty/staff development in technology areas