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Counseling Software Evaluations:
No Trust? No Sale!
reviewed by: Joaquin Montemayor (MCC); John Hanson (PC)

evaluation summary
1. Overall, how would you rate this program?

| | Excellent       |X| Good       | | Fair       | | Poor

2. Please describe specific strengths, weaknesses, and/or limitations of the program.
Sales Marketing or Public Relations classes are not adaptable to counseling. Refers constantly to customers not clients, etc.
3. Would you recommend this program?

|X| Yes       | | No

4. If you indicated "yes" to Question 3 above, in what settings would you use this program?

| | Courses:
|X| The Learning Lab:
| | Client Counseling situations:

Quality of Program Components
Defintely
Yes		 Somewhat Defintely
No
5 4 3 2 1 N/A
1. The program directions are clear. | | |X| | | | | | | | |
2. Students can easily use the software independently. |X| | | | | | | | | | |
3. The purposes of the program are clearly communicated. |X| | | | | | | | | | |
4. The program content is accurate. |X| | | | | | | | | | |
5. The content is appropriately sequenced. |X| | | | | | | | | | |
6. The program content is up-to-date. |X| | | | | | | | | | |
7. The information provided in the feedback is helpful. |X| | | | | | | | | | |
8. The tone and style of the program are appropriate for community college students. | | |X| | | | | | | | |
9. The program's visual presentation is appropriate for community college students. | | |X| | | | | | | | |
10. The program represents the diversity of our student population. |X| | | | | | | | | | |
Ideas For Uses of the Software
Uses in the classroom:
How would you use this program or a particular part of this program in a classroom lesson? (List and explain the specific steps you would do so that another faculty member could clearly understand how to use this program in the classroom)

I would break this up into Empathy and Lecture. Rapport and lecture or class presentation - maybe a play.

I would discuss:

  1. Perceptions
  2. Objections
  3. Strengths and weaknessess
  4. Additional options for arriving at appropriate behavior.
Uses in the Client Counseling:
How would you use this program in a client counseling situation? (List and explain the specific steps you would do so that another counselor could clearly understand how to use this program in a client setting)

Here there ought to be a workbook available; with compressed time available for solving problems Manual, a list of questions would help also.